RGR NEUMÁTICOS is concerned with the security of information provided by users and establishes this Privacy Policy to clarify how customer privacy and personal data are protected. Information registered on our page is used to optimize purchasing processes and updates on offers and launches.

Use and security of information provided

For contact purposes, we request information such as name, email, and telephone number when registering on our page. The email address provided by you will be used to disseminate information about offers and launches and to communicate news about RGR.

Whenever necessary and duly authorized, RGR may share users’ personal data with other group companies, service providers, partners, regulatory bodies, judicial, police, or governmental authorities. Personal data will never be commercialized.

For information security, we take appropriate measures against unauthorized access, alterations, or disclosures of data. Actions include internal analysis of collection, storage, and processing procedures. Encryption systems and physical restrictions may also be used to protect personal data provided.

Only authorized persons, employees, and service providers who need to have knowledge of the data have access to the information. These persons are aligned with confidentiality rights and are subject to penalties, including criminal penalties, if they fail to comply with the guidelines.

Email, newsletter, and contact information

RGR does not request confirmation by email using executable attachments (exe, com, scr, bat) and download links. The links we provide direct only to the RGR website or one of our pages. If you wish to stop receiving information and news by email, simply cancel your subscription using the button located in the footer of sent emails or contact us through the channels mentioned below. Images contained in messages, including their attachments, will be intended exclusively for the person(s) to whom they are addressed and may contain confidential and/or privileged information. Those who inadvertently receive emails not intended for them are hereby notified to refrain from using the information contained in the message in any way, with the offender being subject to legal penalties; upon identifying the situation, it is their duty to notify the sender and permanently delete the content. Information transmitted by email is subject to alteration by third parties, with no guarantee that its integrity will be maintained and that it will be free from viruses, interception, or interference, therefore no liability can be attributed to RGR regarding the content.

Retention and deletion of your personal data

RGR treats users’ personal data with high levels of protection and guarantees their privacy throughout the period in which the user is our customer, browsing our platforms and using our services, or a potential customer with whom we share information about offers and launches, as well as communicate news about RGR.

When applicable, and even if the user chooses to delete their personal data from our registration database, RGR may retain some or all personal data for additional periods to comply with legal or regulatory obligations, for the regular exercise of rights, possible legal actions, audit purposes of various natures, or other periods defined and substantiated by legal bases that justify the retention of this data.

Cookies

On the RGR page, the use of cookies serves to recognize visitor behavior and improve browsing experiences. Cookies are small data files transferred from the website to the computer’s disk. These files do not store personal data and can be deleted from the browser.

During website navigation, information may be collected even if the user is not registered on the RGR website and social networks, namely: IP address; Information about the device used for navigation; Products searched or viewed; View count; Pages visited on other websites; and Geolocation.

Changes to the Privacy Policy

This Privacy Policy may be changed periodically. Your rights will not be reduced in this Privacy Policy without your explicit consent. In case of changes, the new conditions will be published on this page. Important changes will be notified by email, notices, or highlights on this page. Versions of this Privacy Policy will be archived and will be available for access whenever necessary. To do so, contact RGR.

Submission of resumes

In compliance with the LGPD – General Data Protection Law, RGR PNEUMATIC informs that, based on the principle of preserving the right to freedom and privacy of data subjects, we use as the only legal channel for sending resumes the email curriculos.rgr@rgr.com.br.

Only professionals from the company’s HR department will have access to the information, with the sole purpose of promoting recruitment and selection actions, without any possibility of sharing with third parties or use for other purposes.

As a disposal policy, the document will remain in the databases for up to 365 days from submission. If the candidate has not been called, after this period, the file will be permanently deleted from all company file channels. Such deletion period may be changed at the request of the data subject at any time, through our communication channels, with immediate service.

We request that sensitive data, data of minors, or others that do not meet the purpose of resume analysis never be sent via file.

In an eventual call, the company will provide a specific form that includes all necessary information for hiring.

Contact with RGR

For more information, questions, suggestions, or to request the removal of your data, please contact RGR through the email of the Data Protection Officer, Stephanie Rozzi, at lgpd.rgr@rgr.com.br